Adult Protective Services (APS)

APS helps adults in danger of abuse, neglect or exploitation. If you or someone you know needs help, refer them to APS by calling 718-557-1399 . Important details • Refer someone to APS if they can't meet their basic needs like food, shelter, or healthcare. This might be because of: • abuse - could be physical, verbal, sexual, financial, etc. • neglect - from self-neglect, a disability, or inadequate care by others. • financial exploitation - when someone is manipulating them for financial gain or stealing from them. • Anyone can anonymously refer an adult to APS. You can refer yourself if you need. • APS caseworkers will make a plan of support for you which might include: • visiting your home to assess your needs and investigate reports of abuse, neglect, or exploitation • helping you apply for public benefits • finding other living arrangements • referring you for psychiatric and/or medical examination and care • referring to the NYPD and District Attorney to address allegations of exploitation and abuse • petitioning the Courts for help with eviction prevention or with managing financial and domestic affairs. • heavy-duty cleaning services • Call 911 in an emergency or life-threatening situation where a person needs immediate help. How to apply • Call APS at 718-557-1399 • Email APSrefer@hra.nyc.gov How to get help • Learn more about APS from HRA. • Call 911 if there is an emergency or life-threatening situation and a person needs immediate help.