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Benefits enrollment · eligibility
Confirm details with the official source
What to know
The Cooling Assistance benefit covers the full cost of one air conditioner or fan per household , including installation, materials, labor, and removal of your old unit. Important details • Up to $800 for a window, portable air conditioner, or fan • Up to $1,000 for an existing wall sleeve unit • Benefits are available on a first come, first serve basis no additional HEAP cash benefits are available Don't have air conditioning? Cool down at a nearby park, library, museum, mall, or NYC cooling center . You can also call 311 to find a cooling center near you. How to apply Applications for 2026 HEAP Summer Cooling Assistance are closed . • Log in or create an account on ACCESS HRA to apply • Visit a HEAP office near you • Call 718-557-1399 for more information on eligibility, the application process, and required documentation What you may need To apply for Cooling Assistance, at least one household member will need a valid Social Security Number (SSN). You also need to show: • Identities of the people you live with (birth certificate, driver's license, US passport, or naturalization certificate) • Where you live (current rent receipt or lease) • Income (pay stubs, employment letters) • Medical conditions (a letter from a doctor, physician assistance, or nurse practitioner documenting that someone in your household has a medical condition that is exacerbated by extreme heat) How to get help • Visit the NYS OTDA website to learn more about this program. • Call 718-557-1399 if you have questions about the benefit.
Hours, eligibility, and availability can change. The official provider or program source has the latest information.
Eligibility
You may qualify by either: • Meeting income limits: Your household's gross monthly income is at or below the limit for your household size (see table below), or • Receiving other benefits: You currently receive one of the following • SNAP benefits (food stamps) • Cash Assistance • Code A Supplemental Security Income (SSI Living Alone) • A HEAP Regular Benefit over $21 this program year or equal to $21 if you live in government-subsidized housing (such as NYCHA or Section 8) with heat included in your rent You or someone in your household must also: • Have a documented medical condition worsened by extreme heat, be age 60 or older, or be under age 6 • Be a U.S. citizen or qualified non-citizen (like a Green Card holder, refugee, asylee, or parolee) • Not currently have a working air conditioner, or have one that is at least five years old • Not have received a HEAP-funded air conditioner within the past five years Household size Maximum household income for 2026 1 $3,473 2 $4,542 3 $5,611 4 $6,680 5 $7,749 6 $8,818 7 $9,018 8 $9,218 9 $9,419 10 $9,619 11 $9,820 12 $10,020 13 $10,221 Each additional person +$687
Weekly hours
No dependable weekly hours are published here. Use the exact schedule in the description or official source and confirm before traveling or calling.